At THE SHIMMER HOUSE, customer satisfaction is always our top priority.
Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed. However, you do need to carefully and accurately check your size before buying. Please kindly refer to the size charts on the product page.
It’s easier than you think. Follow these simple steps to return your purchase by mail:
– On the invoice you receive, circle the item(s) that you’re returning and note the quantity and reason(s) for return on your invoice. – Pack your return securely, in the original package if possible, and include your completed invoice. – Courier the parcel back to us. Attn The SHIMMER HOUSE Team E-169C, SECTOR – 7 NOIDA, UP 201301 Once received, our team will study the need for return or exchange and based on their jurisdiction the exchange request will be processed. If you have any queries, please write back to us at firstname.lastname@example.org